Terms and Conditions

Welcome to ErShop!
These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.
By accessing or shopping on our website, you agree to accept and comply with these Terms and Conditions. Please read them carefully.

1. Company Information

ErShop is your online destination for fashion and beauty, offering stylish clothing, quality cosmetics, and trendy footwear for every occasion.
All products are selected with care to provide quality and style at competitive prices.

2. Use of the Website

  • You must be at least 18 years old to make a purchase.

  • You agree to provide accurate and complete information when placing an order.

  • Any misuse of the website, including fraudulent activity, may result in legal action.

3. Products and Availability

  • We make every effort to display accurate product descriptions, images, and prices.

  • Availability may change without notice. If a product becomes unavailable after you place an order, we will inform you and offer a refund or alternative.

  • Colours may vary slightly depending on your screen settings.

4. Orders and Payments

  • By placing an order, you make an offer to purchase the selected products.

  • All prices are displayed in GBP (£) and include VAT unless stated otherwise.

  • We accept secure payments through the methods shown at checkout.

  • ErShop reserves the right to cancel or refuse any order if fraud is suspected or stock is unavailable.

5. Shipping and Delivery

  • Delivery times vary depending on your location and shipping option.

  • We aim to dispatch orders as quickly as possible, but delays can occur.

  • ErShop is not responsible for delays caused by courier services or unforeseen circumstances.

  • Please ensure your delivery address is correct — we are not responsible for lost parcels due to incorrect information.

6. Returns and Refunds

  • You may return unused and unworn items within 14 days of delivery for a refund or exchange.

  • Cosmetics and beauty products can only be returned if unopened and sealed.

  • Items must be returned in their original condition and packaging.

  • Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

  • Refunds are processed once the returned item has been inspected.

7. Liability

  • ErShop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee uninterrupted or error-free website operation.

8. Privacy

Your privacy is important to us. Personal information is collected and processed in accordance with our Privacy Policy.
We never share your personal details with third parties without your consent, except as required by law.

9. Changes to Terms

ErShop may update these Terms and Conditions at any time.
Updates will be posted on this page, and continued use of the website means you accept any changes.

10. Contact

For questions or concerns, please contact us at:
📧info@ershop.co.uk